- Would you like your technicians to find content really fast and fix problems on the first visit?
Dezide finds the most likely root cause and minimizes overall cost and time of repair. Dezide operates well even in situations with missing, uncertain or conflicting input.
Dezide is easily integrated with SCADA systems and monitoring systems to include sensor data, error message and other automated data readings in the troubleshooting process.
Capture the knowledge of your gurus
One-click deployment to all channels
Automatic updates using self-learning
“But the really cool thing about Dezide is the patented algorithm that considers causes, probabilities, time and money when making its suggestions for the best corrective action”
Kenneth Grindsted, Lead Engineer
On-site disconnected troubleshooting ensures access to the knowledge base at all locations.
Online knowledgebase for surveillance center staff integrated with various data sources providing a quick overview of the situation and informed suggestions for problem resolution
Make sure your technicians fix problems on the first visit!
Make training of new people much easier.
Retain knowledge and transfer skills faster when people leave.
Make all technicians troubleshoot like the best experts.