Intelligent guided troubleshooting solutions for optimizing and automating service and business processes

News


tdc

Great savings at Danish telco TDC

In the spring of 2013, TDC finalized a successful implementation of Dezide’s IT solution for TDC’s consumer customers. Now TDC has expanded the solution to also cover TDC’s enterprise and wholesale customers.
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Liebherr2

Liebherr first Dezide client in Mining

Dezide has signed Liebherr as a new client. Liebherr is implementing Dezide Advisor for increasing machine availability and reducing equipment downtime for Mining Excavators.
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lyse2

Lyse AS selects Dezide

Dezide has signed a contract with the Norwegian electricity company, Lyse Energi AS, to implement Dezide’s Advisor solution to optimize Lyse’s customer service.
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Products


contact-center

Contact Center

Knowledge sharing and guidance
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field-service

Field Service

Offline guided troubleshooting
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embedded

Embedded Dezide

Build custom apps based on Dezide’s engine
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Industries


windturbines

Wind Turbines

Maintenance and troubleshooting
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telecom

Telecom

Self service & call center
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mining

Mining

Increasing availability and reliability
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Clients