Siemens-Gamesa has chosen Dezide since 2019.
Dezide is a technical troubleshooting platform that transforms how companies transfers skills, fixes issues on the first visit and reduces the training time of new employees by making everybody experts.
Across leaders in sustainable energy solutions, we are seeing a shift in strategy from a focus on new turbine development to a focus on becoming global leaders in turbine service solutions. The focus turns to sustaining a talented and cost-effective organization and building new revenue-generating service offerings for customers.
We know that the training time of new technicians takes years in order for them to get to the right skill level for servicing wind turbines. And, with some turbine technicians having more than 30 or 40 years of experience, it’s a great challenge for new technicians, with little experience, to get to the required level of know-how and skill to troubleshoot both old and new turbines.
Dezide allows wind turbine manufacturers and operators to capture expert wind turbine troubleshooting knowledge in a structured form, which will enable any user to address issues and troubleshoot like the best experts.
