We will have a team at AFTER:MARKET in Hamburg on October 18 to 20 to join the discussion about Service 4.0 and the challenges around achieving service excellence. This time around, our COO Mr. Esben Rasmussen will be hosting a track session on “How to leverage data-driven knowledge to improve service and maintenance”. Esben will include a real customer example on how junior technicians could solve 60% more problems on their own without having to call service centers or expert technicians on the phone for help compared to traditional knowledge solutions.
See you there for a talk about the opportunities in embracing digitalization in service.
AFTER:MARKET website: https://www.aftermarketeurope.com
