The people have spoken, and our article, “How To Optimize Machine Troubleshooting With IOT Data,” has won 1st place in the 2020 Professional Constructor Central MVP Awards in the Technology/Software category! Professional Constructor Central brings together the best content from hundreds of industry thought-leaders. These awards recognize the Most Valuable Posts as judged by readers,Read more
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Dezide has always strived to facilitate the deep integration of our core troubleshooting technology into any product, commercial, or custom-built. The underlying idea behind this is that for service technicians in the field and surveillance center/call center agents alike, the best possible troubleshooting experience is achieved if the actual troubleshooting process is performed directly insideRead more
The Gazelle is awarded to Danish companies, which have seen positive growth for four consecutive years and doubled the profit at the same time. The award is given by the leading danish business media “Børsen.” The award is a sign of our continuous positive growth, reflecting our dedicated focus on key industries such as construction,Read more
Meet Kasper Johansen, the newest member of our development team. Kasper joined our team in Aalborg a few months ago and we are very happy to have him onboard! Kasper Johansen Software developer Kasper comes from a software engineering background at Intel Mobile Communications, working with audio driver design, implementation, and maintenance. He spearheaded theRead more
Following the release of the Dezide Troubleshooter for Android, we are now releasing the Dezide Android API. For those of our customers who are already using custom-built Android apps for their technicians in the field, this is great news. The Dezide Android API enables enterprises to add the Dezide troubleshooting capability to any Android appRead more
We are happy to announce that the Dezide Troubleshooter for Android is now live! Following the successful release of the Dezide Troubleshooter for iOS, the same experience is now available for Android users. The app is designed for easy troubleshooting in offline environments, and the feedback we are getting from users is very positive. TheRead more
The benefits of a high-quality, continuously updated technical knowledge base are numerous and proven; information enablement, reduced troubleshooting time, errors fixed on the first visit, and instant transfer of skills to new generations of field service engineers, to name a few. However, one question in particular always comes up quickly in any knowledge base softwareRead more
Meet Frank Friesen, our new VP of sales in North America! “Having lived most of my professional life in the information technology space, I am genuinely keen on providing clients with solutions that make both their personal, and professional careers easier. I am a fixer…and by nature, I live to fix people’s problems using technology! Read more
We are happy to announce that the Dezide Troubleshooter for iOS is now live in the App Store. The Dezide Troubleshooter for iOS companion app is now generally available for both SaaS and enterprise customers holding offline Dezide licenses. The app is designed for easy troubleshooting in offline environments, and we believe it’s the bestRead more
Following last week’s announcement of Siemens Gamesa Renewable Energy as a new Dezide customer, we are very proud to share that more than 50% of the entire wind turbine market has chosen Dezide as the preferred supplier of troubleshooting software for their remote service and field service technicians. That’s hundreds of thousands of wind turbinesRead more
