How Dezide is powering the wind industry at scale Since the early adoption phase of AI-driven troubleshooting, the wind turbine industry has quietly crossed an important threshold: more than half of the global wind turbine market has now relied on Dezide as part of daily service operations—supporting both remote service teams and field service techniciansRead more
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Siemens Gamesa Renewable Energy just launched their brand new Careers brochure to attract new talent, and Dezide is showcased on page 41. As Ulrik Henriksen, Head of Diagnostics at Siemens Gamesa Renewable Energy, states in the brochure: “We have proven that our technicians could solve a problem up to 70% faster using Dezide’s causal AI-poweredRead more
Siemens-Gamesa has chosen Dezide since 2019.Read more
Welcome to the Dezide “All about knowledge management” blog. In this space we will be sharing our experiences with capturing, formalizing, structuring and distributing knowledge in organizations.Read more
In the world of knowledge management for technical troubleshooting of advanced products, the Acquisition phase is where it all begins. From tapping into internal expertise to harnessing external sources, both explicit and tacit, this phase identifies what knowledge is needed to tackle challenges and drive progress. This first phase of the Dezide Knowledge Value ChainRead more
In a previous blog post, we delved into the intriguing question of “How much time should you invest in an expert troubleshooting knowledge base?” It provided valuable insights into the time-consuming nature of building and maintaining a knowledge base and pinpointed where the hours and effort are invested. This understanding underscores the importance of theRead more
Great news! Dezide is super proud to announce that Liebherr Earthmoving Equipment is officially part of our growing list of esteemed clients! After extensive testing, they have decided to roll out the Liebherr Troubleshoot Advisor, powered by Dezide, to all their sales and service partners. Liebherr Earthmoving Equipment, known for its uncompromising dedication to qualityRead more
Today, we are thrilled to announce that IBA (Ion Beam Applications), the world leader in particle accelerator technology, has selected Dezide to amplify its field service troubleshooting efforts. This follows a remarkably successful one-week Proof of Concept (PoC), proving how to revolutionize how the company tackles problem-solving. Picture a room filled with experts. Each ofRead more
This is an excerpt from a Link Magazine article that can be read in full here: Importance of the servitization platform More efficient troubleshooting Whereas Moers takes an in-depth look at predictive maintenance, the second speaker focuses directly on data that may be of value for corrective maintenance. Or taking things further: troubleshooting. Esben RasmussenRead more
ENERCON is a global leader in the wind turbine industry, with over 31.000 turbines in operation worldwide. Since 2020, ENERCON has improved field service efficiency by integrating our causal AI troubleshooting technology into their field service iPad app and combining it with their expert troubleshooting knowledge to make it a highly efficient field serviceRead more
