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Blog

Just Launched! – Media Library for Managing Images and Videos

By Lars Hammer | News | Comments are Closed | 21 February, 2018 | 2

One of the most requested features by our customers is a better way the handle images and videos in Dezide. We heard you and now, we have made it easy to manage your media content in Dezide. Here is a deeper look into how you can benefit from this update.Read more

Dezide is attending Wind O&M 2018 in Munich

By Lars Hammer | News | Comments are Closed | 7 February, 2018 | 0

Our team will be present at the Wind O&M EU 2018 conference in Munich on February 13 and 14.Read more

AFTER:MARKET – Unleash Service 4.0

By Lars Hammer | News | Comments are Closed | 11 October, 2017 | 0

We will have a team at AFTER:MARKET in Hamburg on October 18 to 20 to join the discussion about Service 4.0 and the challenges around achieving service excellence. Read more

How to quit your old service strategy, embrace digitalization and change the World, part 2

By Lars Hammer | Blog | Comments are Closed | 23 August, 2017 | 10

In our last post, we explored on a high level that digitalization and knowledge management are the key ingredients for turning service departments into modern business units. In this post, we dig a little bit deeper to understand how we can approach this.Read more

How to quit your old service strategy, embrace digitalization and change the World, part 1

By Lars Hammer | Blog | Comments are Closed | 1 June, 2017 | 2

This is the first post in a two-post mini-series about transforming your service department from a reality of unstructured and scattered information to a streamlined organized service experience through digitalization.Read more

Field Service Forum – Building Agile Service Organizations

By Lars Hammer | News | Comments are Closed | 22 May, 2017 | 1

We will have a team at Field Service Forum in Amsterdam on May 31 to June 1 to join the discussion about the future of field serviceRead more

Dezide Spring 2017 Release Notes

By Lars Hammer | News | Comments are Closed | 11 May, 2017 | 1

The Spring release of Dezide is ready with new features and improvements. Highlights of Dezide Spring 2017:   Support for “Visual step answers” for images in explanations for Guide steps Ability to bulk change taxonomy for guides Support for guide copies in guide hierarchies Ability to configure multiple portals for easy publishingRead more

Field Service USA – Advancing Service Together

By Lars Hammer | News | Comments are Closed | 18 April, 2017 | 1

As always we are present at Field Service USA in Palm Springs this week.Read more

CONEXPO-CON/AGG, Las Vegas

By Lars Hammer | News | Comments are Closed | 1 March, 2017 | 1

Dezide is attending CONEXPO-CON/AGG in Las Vegas, March 7-11, 2017. The show focuses on decreasing downtime and increasing efficiencies with new products and technologies from over 2,500 exhibitors in all major construction industries including asphalt, aggregates, concrete, earthmoving, lifting, mining, utilities and more. Dezide has helped companies increase efficiency within service and support since theRead more

How do we capture knowledge?

By Lars Hammer | Blog | Comments are Closed | 16 February, 2017 | 6

How do we actually capture all that knowledge embedded within the organization?Read more

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